Costco offers a "risk-free 100% satisfaction guarantee" that allows customers to return most merchandise at any time, though some products face restrictions.
Most items can be returned indefinitely, including food before its expiration date and clothing. You do not always need a receipt or original packaging, though the company says "it helps if you have" them. Bring your Costco card to the returns counter for in-person purchases, or initiate returns online for items bought through Costco's website. You can even return your membership, which costs $65 per year for standard or $130 per year for executive level, and receive a full refund at any time.
Five categories have limits. Electronics and major appliances such as televisions, computers, phones, cameras, smartwatches, dishwashers, refrigerators, and washers and dryers have a 90-day refund window. Cigarettes and alcohol cannot be returned, though alcohol return rules vary by state due to state laws. Precious metals purchases of gold and silver are non-refundable. Costco Shop Cards and gift cards cannot be returned once purchased. Event tickets are also final sales.
The company has reportedly tightened its refund rules. Costco notes that planning purchases ahead, buying only what you can store and use before expiration, and sharing bulk items with friends and family can help you avoid returns. The store also offers technical support for electronics and appliances before you choose to return them.